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Strengthen Performance Management & Employee Retention

Updated: Jul 31


Strengthen Performance Management & Employee Retention

A “Tier Two” accounting firm facing strong competition from its larger competitors for the top talent needed to address significant retention issues in order to achieve its growth objectives.


Customized Training Incorporating Core Competencies

Chatfield Global LLC developed and administered an all-employee survey and an exit interview process to gather data on the causes of turnover at the accounting firm.

Based on our findings, we developed a competency model for the development of employees at all levels, from new associates through partners, and a customized performance measurement process to provide direct performance feedback from managers, project leads, team members, and clients.

In only the first year of implementation, retention improved by 5%.

Tags: #TalentDevelopment

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