Updated: Feb 14, 2019
Improve Organizational Structure & Performance
A $15-million national association needed to strengthen its performance management process in order to address external pressures more effectively.
Team with CEO & Directors on Broad-Based Performance Management Program
Working closely with the association’s CEO and directors, The Chatfield Group developed a comprehensive program to improve performance that included a new organizational structure and new position descriptions in addition to a new competency model for all levels of the organization.
The Chatfield Group also developed integrated performance management processes for the CEO and staff, training in goal-setting and performance management for directors and staff, and a 360-feedback process with development goals for key association leaders.