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Chatfield Global LLC
- Jan 8, 2019
- 1 min
Measure Change Management Impact
Challenge: Measure Impact of Change Management Programs A rapidly growing health services provider wanted to assess the impact of its efforts to change its culture. Solution: Multi-Year Culture Assessment Project The Chatfield Group facilitated a series of programs to change the company’s culture. Employees participated in the design of these programs which generated buy-in and boosted employee morale. Each year, we conducted a culture survey and surpassed measures for succes
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Chatfield Global LLC
- Jan 8, 2019
- 1 min
Improve Retention and Strengthen Brand
Challenge: Improve Retention and Strengthen Brand A top-tier accounting & consulting firm needed to gather data on a wide range of employee perceptions as part of an organization-wide effort to change the firm’s culture. Solution: Design Surveys for Employee & Alumni Groups To facilitate culture change, The Chatfield Group designed an all-employee survey to gather data on a wide range of employee perceptions. The project included survey design, administration, feedback report
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Chatfield Global LLC
- Jan 8, 2019
- 1 min
Provide Communications Training to Ensure Success of New Performance Management Software
Challenge: Provide Communications & Training to Ensure Success of New Performance Management Software To create a high-performance culture, a major utility was seeking to 1) improve its ability to prioritize and manage goals, 2) strengthen the alignment between individual, departmental, business-unit and corporate goals, and 3) enhance its performance management process. To address these objectives, the company was turning to integrated performance management software and nee
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Chatfield Global LLC
- Jan 8, 2019
- 2 min
Open Up Compensation Communications
Challenge: Facilitate Open & Transparent Communications about Compensation A Fortune 100 company wanted to equip its managers and HR professionals with the means to communicate more effectively about compensation. When employees have a good understanding of how they are paid, the company reasoned, they are likely to be more engaged. What’s more, employee survey data indicated that company employees were eager to gain a better understanding of compensation issues, and the comp
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Chatfield Global LLC
- Jan 8, 2019
- 1 min
Quickly Inform Employees about New Compensation Structure
Challenge: University Needed Help Getting the Word Out on their New Pay System Faced with significant time constraints, a large metropolitan university needed comprehensive communications support for the rollout of its new compensation program. Solution: Outsource Rapid-Rollout Communications Support for New Compensation Program Knowing that time was limited, the university retained The Chatfield Group to produce the broad range of communications materials it needed to suppor
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Chatfield Global LLC
- Jan 8, 2019
- 1 min
Create State-of-the-Art Website
Challenge: Create State-of-the-Art Website to Attract Rental & Real Estate Prospects A leading real estate company operating in a major metro market needed to totally revamp its website in order to compete more effectively. It also needed a new graphic identity. Solution: Develop Advanced, Interactive Website with Appealing Graphics As part of a comprehensive rebranding initiative, The Chatfield Group designed a technologically advanced transactional website featuring strong
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Chatfield Global LLC
- Jan 8, 2019
- 1 min
Quickly Train Large CSR Pool on Key Regulation
Challenge: Quickly Train Large CSR Pool on Key Regulation To achieve time-sensitive business objectives, the call center of a large insurance company needed to train 2,700 new customer service agents at 13 separate locations on Medicare Part D. A severe shortage of instructors and classrooms compounded the challenge. Solution: A Tailored Block-Scheduling Training Program To meet the challenge, the Chatfield Group worked with site managers, team leaders, and a pool of internal
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